Success for the free messaging app for healthcare professionals: over 15 thousand users use it in Italy

This is Doctolib Siilo, already used in 29 countries in Europe and with over 850 thousand members

ROME – 3 months after arriving in Italy, the free messaging app aimed at healthcare professionals Doctolib Siilo, already used in 29 countries in Europe and with over 850 thousand members, has over 15 thousand users in our country.

Characterized by a simple and immediately understandable interface, which allows rapid and direct communication, it representsthe 3rd most used instant messaging tool by healthcare professionals in Europe (after WhatsApp and SMS), with over 7.6 million messages exchanged per month, which sees active specialists in more than 30 different therapeutic areas.

Designed for sharing and collaboration between doctors and in more complex healthcare organizations, such as hospitals or trade associations, Doctolib Siilo allows, in fact, to coordinate assistance in a safe way to patients and to discuss any difficult cases in discussion with other professionals, promoting a multidisciplinary approach and respecting the highest security standards to protect privacy.

Responding to the need for a professional and more secure service compared to other widely used tools, easy to use but not always impeccable in terms of security levels on sensitive data, Doctolib Siilo has obtained ISO 27701 certification, confirming compliance with European best practices on the processing of health data, such as two-factor authentication, complete encryption of messages and documents, the secure camera in the app and the protected media archive.

Data security represents one of the key factors for regulatory compliance when using instant messaging systems, even more so when it comes to healthcare data. Making use of tools equipped with technical and organizational security measures appropriate to the risk represents, for healthcare professionals, a requirement of absolute importance in terms of data protection compliance.

THE APP IS AVAILABLE FOR APPLE AND ANDROID

The app – downloadable in versions for Apple and Android – helps professionals coordinate patient care, manage consultations and exchange medical opinions, providing a virtual space to discuss with colleagues and specialists instantly and safely, using of a messaging system that supports different media, calls and video calls without interrupting work flows.

Doctolib Siilo is also a tool designed to integrate even within complex healthcare organizations such as trade associations or hospital facilities – such as ParkinsonNet, the Dutch non-profit network ParkinsonNet which has over 4,000 specialized healthcare workers in Parkinson’s disease or as St. George’s University Hospitals NHS Foundation Trust, one of the largest teaching hospitals and community healthcare providers in the UK promoting agile communication between different work teams and never compromising the highest safety standards .

“Doctolib Siilo represents a real turning point for improving the activity of doctors and the management of care for their patients”, declares Nicola Brandolese, CEO of Doctolib Italia. “Using Doctolib Siilo is free, designed to be immediately usable and with features adapted to the specific needs of healthcare professionals. Doctolib Siilo also has the advantage of adhering to best practices in
terms of protection of patient health data, thus guaranteeing all the benefits of
instant messaging systems (now fundamental for improving patient care) without give up security”.