Citroen recalls 600 thousand cars due to an Air bag problem:”The risk is also death”
Maxi recall campaign for 600 thousand Citroën vehicles due to a problem linked to the inflation of the Air bags: the car manufacturer writes to customers: "Do not drive the car"
ROME – Maxi recall campaign for Citroën cars that could be defective: the news came yesterday and concerns over 605,000 vehicles between Citroën C3 and DS3, produced by the Japanese company Takata between 2009 and 2019 and distributed in 10 countries, which the car manufacturer has decided to recall because they presenta problem with the airbag, in particular with the inflation system. which could lead to its malfunction. This left everyone amazed by the tone used by Citroen in the recall campaign. Quite threatening letters were sent to customers, inviting them to stop driving the car: “The chemical substances contained in these inflators could deteriorate over time, exposing the driver and passenger to the risk of the device breaking. of inflating the Airbag with excessive force in the event of an accident, capable ofcausing serious injury or death“. The invitation coming from Citroen is “immediately stop driving your vehicle”.
The problem, Citroën explained, is linked to the chemical substances contained in the airbag inflators. The situation is even more critical because car repair times are very long due to the lack of necessary spare parts: we are talking about months. And for those who only have one car at home, it could be a very serious problem.
After the news, there were “dozens” of phone calls to the Adiconsum in Venice, to understand what to do after the recall campaign for the Citroën C3 and DS3 models. “These are excited and worrying days for many motorists”, they say from the Adiconsum of Venice, after the French company (Stellantis group) informed the owners of the cars not to drive them.
It is a situation that is causing “enormous inconvenienceto the owners of the cars involved – explains the president of Adiconsum Venezia Jacqueline Temporin Gruer – becausethey are forced to leave them at home or to incur unjustified expenses to use alternative means of transport. Furthermore, many motorists have to drive their cars in unsafe conditions while waiting for airbag repairs”.
Citroën’s management of the recall has raised concerns about the safety and timeliness of the necessary interventions. “We are now working to protect consumer rights – adds Temporin Gruer – and putting pressure on Citroën to resolve the problem very quickly. The hope is that the car manufacturer will take quick and adequate measures to guarantee the safety of its customers and resolve the logistical problems that are causing significant delays in repairs. And in light of this, we await developments.”
To deal with the problem, Adiconsum Venezia invites interested users to contact its branches and send a formal notice to comply against Citroën. “This aims to obtain compensation for the material and moral damages suffered by the owners of the C3 and DS3 cars involved in the recall – continues Jacqueline Temporin Gruer – and the replacement of the cars if spare parts are not available. Not only that, we ask for a sanction towards Citroën for the inadequate management of the recall campaign”.